Leaving your pup at a boarding facility is never easy. You double-check the food bag, pack their favorite toy, and give extra hugs before drop-off. But what happens when you get that dreaded call:
“Your dog isn’t feeling well.”
For many pet parents, this is the nightmare scenario—your fur baby gets sick while you’re away, and you’re not there to comfort them. Let’s break down why this happens, what you should expect from a responsible boarding facility, and how one family’s experience shows the difference good protocols can make.
🐶 The Problem: Dogs Sometimes Fall Sick at Boarding
Even the best-run kennels can’t eliminate all risks. Dogs might catch something from another pup, develop stomach issues from stress, or experience flare-ups of pre-existing conditions. For you, it’s stressful. For your dog, it’s confusing.
⚠️ The Cause: Stress + Exposure
Two big culprits usually play a role:
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New Environment Stress – Just like humans get nervous before a big trip, dogs can get anxious when they’re away from home. Stress can weaken immunity and trigger diarrhea, vomiting, or even kennel cough.
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Exposure to Other Dogs – Even with vaccination requirements, viruses and bacteria can sneak through. Shared water bowls, play areas, or close quarters increase risks.
✅ The Solution: Have a Plan Before Boarding
Here’s how to reduce panic and protect your dog’s health:
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Ask About Emergency Protocols – A good facility has a vet on call 24/7 and will contact you immediately if your dog shows symptoms.
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Provide Medical History – Give the staff details about allergies, medications, and vet contacts.
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Check Sanitation Practices – Clean bedding, disinfected play areas, and strict vaccine checks are non-negotiable.
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Pack Comfort Items – A familiar blanket or toy can reduce stress-triggered illness.
📖 Case Study: How a Safe Kennel Saved a Dog’s Health
A family in Austin boarded their golden retriever, Daisy, while traveling. On day two, Daisy developed vomiting and diarrhea. Instead of waiting, the kennel staff immediately called their vet, transported Daisy, and updated the family every step of the way.
Because of quick action, Daisy recovered in 24 hours and was wagging her tail again when her family returned.
The difference? This kennel had a clear emergency plan, trained staff, and strong communication policies.
💡 Final Takeaway
Dogs getting sick during boarding is scary—but not always avoidable. What is avoidable is panic and poor outcomes. By preparing ahead, choosing a facility with medical protocols, and asking the right questions, you can keep your dog safe and cared for—even if illness strikes.

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