How to Avoid Hidden Fees When Booking Dog Boarding Services

 

If you’ve ever boarded your dog, you probably know the feeling: you walk in expecting a reasonable bill and walk out wondering if you accidentally booked a stay at a five-star human resort.

It’s not just the base rate that gets you—it’s the extras. Medication fees, late pick-up charges, “special feeding” add-ons, weekend surcharges… before you know it, you’re staring at a total that’s 40% higher than what you budgeted.

And the worst part? Many boarding facilities don’t exactly highlight these costs up front.

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The Problem: Hidden Fees That Creep Into Your Bill

Dog owners already feel guilty when they leave their pup behind. That guilt makes us more likely to accept extra charges without a fight. Boarding services know this and quietly tack on fees for things that, frankly, should have been included.

Examples?

• $5 per dose to give your dog their regular medication.

• $10 for a “special feeding” (translation: heating food or mixing in toppers).

• $15–20 late pick-up fee, even if you’re just 20 minutes behind schedule.

• Weekend or holiday surcharges that magically appear at checkout.

Sound familiar?

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The Cause: Lack of Transparency in Pricing

The root issue isn’t necessarily that services cost money (feeding, cleaning, and medicating do take time and staff). The issue is the lack of transparency.

Many boarding facilities advertise a low daily rate—just enough to get you through the door—but don’t proactively explain the add-ons until after your dog is already checked in.

It’s the classic “budget airline” model applied to dog boarding.

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The Solution: Ask the Right Questions Before You Book

The best way to avoid being blindsided? Do a fee audit upfront.

Here’s a simple checklist you can use:

1. Medication fees – Is administering meds included or charged separately?

2. Feeding policies – Are custom diets or toppers extra?

3. Pick-up/drop-off windows – What are the exact cut-off times and late fees?

4. Weekend/holiday surcharges – Do they charge more on peak dates?

5. Baths, walks, playtime – Are these included or add-ons?

6. Emergency vet policies – Who covers the cost if your dog needs care?

A truly reputable boarding service won’t hesitate to answer. If the manager gets cagey, that’s a red flag.

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Case Study: How One Dog Mom Saved $150

Take Sarah, a Boston terrier owner.

The first time she boarded her pup, the “$40 per night” rate ballooned to $85 per night after all the “extras.” She felt cheated but didn’t argue.

The second time, she used a checklist and asked every question up front. She chose a slightly pricier facility ($55 per night), but it included medication, custom feeding, and flexible pickup hours.

At the end of a 3-night stay, her bill was exactly what she expected: $165. No surprises. No hidden fees. Just a happy, well-cared-for Boston terrier.

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The Bottom Line

Dog boarding doesn’t have to feel like a financial ambush. The trick is knowing what questions to ask before you commit.

Remember: a “cheap” facility with hidden fees often costs more than a transparent, all-inclusive one.

Because at the end of the day, the peace of mind knowing your dog is safe—and your wallet isn’t being drained—is worth more than any bargain rate.