✂️ “Wait, Is My Dog Okay? It’s Been Over an Hour…”
That was me. Sitting in my car. Refreshing my email like I was waiting on medical lab results — all because I dropped off my 14-pound maltipoo, Charlie, for a simple bath and haircut at PetSmart.
Nobody warns you how anxious you’ll feel the first time you leave your fur baby with strangers, even if they’re wearing adorable green aprons and seem super friendly.
The biggest question I had?
“How long is this going to take?”
Not in theory. Not the "depends on breed" answer. I wanted a real, honest number.
So I did what any mildly obsessive dog mom would do:
I timed the entire experience. Start to finish.
📍 Here’s the TL;DR If You’re Panicking:
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Average time for small/medium dog (bath + haircut): 2.5–3 hours
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Large breeds or heavy shedding dogs: 3–4.5 hours
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Quick services (nail trim, face trim): 15–30 minutes
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Cats (if you dare): 1.5–2.5 hours depending on cooperation
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Puppies/new clients: Add 30–60 mins for extra caution time
Let’s break this down with the full, honest story.
🐶 Charlie’s Grooming Timeline — The Real-Time Breakdown
Here’s what happened on a random Tuesday morning, with timestamps from my Notes app (yes, I’m that person):
Time | What Happened |
---|---|
9:55 AM | Arrived at PetSmart |
10:00 AM | Check-in and “intake questions” |
10:15 AM | Charlie goes in for his bath |
10:45 AM | Drying + brush-out starts |
11:30 AM | Haircut begins |
12:15 PM | Finishing touches + bow |
12:30 PM | Text received: “Charlie is ready!” |
🕒 Total Time: 2 hours, 30 minutes.
For a dog that weighs less than a Thanksgiving turkey.
🧠 So… Why Does It Take So Long?
This was my question, too — especially when my own haircut takes 45 minutes and comes with free coffee.
Turns out, there are legit reasons:
1. There’s a Queue
Even if your dog is scheduled for 10AM, they’re not the only pet on the docket. Most groomers handle multiple pets in staggered stages (wash one, dry one, cut another).
2. Drying Takes Forever
Especially if they’re using hand dryers instead of cage dryers (which some pets hate). A double-coated or curly-haired dog like a doodle? Prepare to wait.
3. Your Dog Might Need Breaks
Some dogs get anxious, squirmy, or downright dramatic. Groomers will pause to let them chill out. (And honestly, thank God they do.)
4. Safety > Speed
Groomers will take their time to avoid cuts, burns, or stress. It’s a good thing. You want someone gentle, not someone rushing to meet a quota.
📱 What You Can Do Instead of Freaking Out
If you’re like me and the waiting turns you into a worried mess, here’s what helped:
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Ask for a time estimate at drop-off
They’ll usually give you a range, and they’re not offended if you ask. -
Download the PetSmart app
You may get a notification when your pet is ready. -
Run errands nearby
Bring something to do or plan a Target trip. Just don’t sit in the parking lot for 3 hours. (Learn from me.)
🗣️ What PetSmart Doesn’t Always Tell You (But Should)
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You can request a “straight-through” groom
That means your pet gets priority start-to-finish without waiting in between stages. It costs extra and must be requested, but it’s faster and ideal for nervous pets. -
Puppy’s first groom always takes longer
Groomers often go slow, play calming music, and allow time for breaks. (Again, a good thing.) -
Holidays = longer wait times
Around Thanksgiving, Christmas, and summer weekends, grooming can take up to 4–5 hours even for small dogs.
🐾 My Honest Take: The Wait is Long — But Worth It
I won’t lie. I still get twitchy when Charlie’s been gone for over two hours.
But the difference in his mood when he’s picked up by someone calm, patient, and un-rushed? It’s noticeable. He doesn’t come back scared or stiff. He trots out like he just left a spa with a latte and a fresh blowout.
And that’s worth the wait.
✨ Final Tips for First-Timers:
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Book early in the day to avoid the backlog
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Bring your pet’s vaccination record (required)
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Ask for a time window at check-in
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Request text or call updates
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Tip your groomer — they’re doing magic with clippers and dog anxiety
❤️ You’re Not a Bad Pet Parent If You’re Nervous
Being stressed about how long your dog is away doesn’t make you overbearing.
It makes you loving. Caring. Maybe a little extra. But hey, we’re all extra for our pets.
Now you know the truth: 2.5 to 4 hours is normal.
Bring a book. Grab a coffee. Your pup will be just fine — and will come out fluffier than ever.
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